Privacy Policy

Metrix Design is a civil and structural engineering consultancy based in Scotter, United Kingdom. We are the data controller for personal information collected through this website.

You can contact us at lee@metrixdesign.co.uk or 07789 541400.

When you send an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number, if you provide one
• The project location, if you provide one
• The content of your message

Our hosting provider also processes limited technical information such as IP address, browser type and the pages requested, which is used to keep the website secure and working correctly.

• To respond to your enquiry and discuss your project
• To prepare fee proposals and provide engineering services
• To keep records of correspondence relating to our work
• To maintain the security and reliability of the website

We do not use your information for marketing without your consent, and we do not sell or rent it to anyone.

Under the UK GDPR we rely on steps prior to entering a contract when you ask us about work, and on legitimate interests in responding to general enquiries and running our business securely. Where we are required to keep records for tax, insurance or professional purposes, we rely on our legal obligations.

Enquiries that do not lead to work are kept for up to two years and then deleted. Records relating to projects we have carried out are kept for longer, in line with our professional indemnity insurance and legal record-keeping requirements.

We share personal information only with service providers who help us run the website and our business, such as our website hosting and database provider and our email provider. They act on our instructions and are not permitted to use your information for their own purposes. We may also disclose information where the law requires it.

Our website and database are hosted on infrastructure that may store or process data outside the UK. Where that happens, appropriate safeguards such as international data transfer agreements are in place.

You have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete information where we no longer need it
• Object to, or ask us to restrict, how we use your information
• Ask us to transfer your information to another provider
• Withdraw consent at any time, where we relied on consent

To exercise any of these rights, email lee@metrixdesign.co.uk. We will respond within one month. If you are unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

This website uses only the cookies needed to make it work. Full details are in our cookie policy.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.